Frequently Asked Questions
Everything you need to know about shopping with Fayt The Label.
How do I determine the right size for me?
We pride ourselves on inclusive sizing. Each product page features a detailed 'Size Guide' and specific garment measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the fabric description for stretch levels.
What is your return policy?
We offer returns for store credit within 30 days of delivery for all full-priced items. Items must be in their original condition, unworn, and with all tags attached. Please note that final sale items are not eligible for return.
When will my order be shipped?
Orders are typically processed within 1-2 business days. Once dispatched, you will receive a tracking number via email. Standard shipping usually takes 3-7 business days, while express options are available at checkout.
Do you ship internationally?
Yes, Fayt The Label ships worldwide! International shipping rates and delivery timeframes are calculated at checkout based on your location. Please note that international orders may be subject to local customs duties and taxes.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options including Afterpay and Klarna to make your shopping experience seamless.
How should I care for my Fayt garments?
To ensure the longevity of your pieces, we recommend following the specific care instructions on the internal garment label. Generally, we suggest a cold hand wash or a delicate machine cycle and air drying in the shade.